FRAO

Be ready for anything

FirstNet gives first responders the ability to connect and communicate with other emergency personnel every day, keeping the lines of communication open when it matters most.

DETERMINE YOUR ELIGIBILITY NOW

FirstNet is there when you need it

FirstNet is the nation's first wireless communications ecosystem built with and for public safety and first responders. With FirstNet, you get reliable, highly secure connectivity during everyday emergencies and in times of crisis.

Priority access means you connect first

First Priority® provides first responders priority access to the network and preemption capabilities.

Keeping the lines of communication open

Preemption capabilities give first responders the bandwidth they need by reassigning commercial traffic or, when necessary, clearing it from the network.

Providing extraordinary reliability

A network designed to meet a 99.99% service availability objective – a standard unmatched by any other large-scale LTE network in the world today. Plus, there's no throttling for FirstNet subscribers anywhere in the U.S.

Ready to move to FirstNet

Check out more FirstNet offers for first responders >

Learn more about FirstNet rate plans >

Visit your local AT&T store

To find out if you are eligible for FirstNet and to take advantage of these offers, visit your local AT&T store.

Know before you go.

Make sure you are eligible for FirstNet. You must be a current employee or volunteer with a public safety entity who serves in:

  • Law Enforcement
  • Fire Protection
  • Emergency Medical Services (including emergency departments at health care facilities)
  • Emergency (9-1-1) Call Dispatch
  • Emergency Management
  • The National Guard

Bring documentation that verifies your eligibility. Bring one of the four documents below with you to the store.

Option A - Employee or volunteer photo ID: Photo ID issued by your qualified public safety entity.

Option B - Employee pay stub: Pay stub from your public safety entity that is less than 90 days old. The paystub must include the public safety entity name or logo.

Option C - Certificate: Certificate (e.g. EMR, EMT, AEMT, Paramedic, Outdoor Emergency Care) issued by an appropriate state or national board.

Option D - Signed letter: Signed letter from your qualified public safety entity that meets all the requirements below to be an approved document.

  • States that the individual is performing functions in the area of: Law Enforcement, Fire Protection, Emergency Medical Services (including emergency departments at health care facilities), Emergency (9-1-1) Call Dispatch, Emergency Management and National Guard
  • Is on the public safety entity's letterhead
  • Must be from the last 60 days
  • Must provide the name, address and phone number of the organization in the letter (either in the letterhead or in the body of the letter)
  • Must be signed and the signatory must identify his or her position within the public safety entity.

Complete the FirstNet application process and purchase. During your store visit, you'll complete an online application process and make your purchase in store.

Verify your eligibility. You will have 30 days after activation to successfully complete the online eligibility verification process at firstnet.com/verify. Make sure the name on your documentation matches the name submitted during the verification process.

Save time online

Verify your eligibility online before going into a store. Save time online, visit firstnet.com/signup to complete an online application and the eligibility verification process.

  1. Click on "Apply & Show Now" as an individual first responder
  2. Select the option "NOT in a retail store"
  3. Complete the form and if necessary, submit your document(s)
  4. If you’ve been successfully verified, you will receive an email with a link to complete your FirstNet profile
  5. Once you complete your FirstNet profile, you will receive a 2nd email with an authorization code you can use in the store to migrate your service to FirstNet

Visit your local store to migrate your service to FirstNet. Take your authorization code with you.

Find a location near you